How much do you charge for Postage?
We charge a flat rate of postage, as follows:
| Region | Freight Charge |
|---|
| Sydney | $9.99 or FREE over $125 |
Gosford
Wollongong
Newcastle
Albury | $12.99 or FREE over $125 |
| Canberra & Tweed Heads | $14.99 or FREE over $125 |
NSW Country
Geelong
Brisbane Metro
Brisbane
Ipswich
Gold Coast
Coolangatta
Sunshine Coast
Adelaide | $14.99 or FREE over $150 |
Ballarat
Wodonga | $17.99 or FREE over $150 |
VIC Country
Perth | $19.99 or FREE over $150 |
| Tasmania | $19.99 flat rate |
| QLD & SA Country | $24.99 flat rate |
| NT (excluding remote areas) | $24.99 flat rate |
WA Country South
WA Country North
NT Remote
Norfolk Is
Christmas & Cocos Is
Aust Antarctic Territory | We're unable to offer you a flat rateto you right now, but please contact hello@homebirdaustralia.com for a quote. |
There is no minimum or maximum order, so no hidden surprises on checkout!
Where are the items dispatched from?
Our warehouse is Sydney based - therefore all packages are dispatched from Sydney. Usually Australia Post aim to deliver items in 1-3 business days for Metro Sydney, Melbourne and Brisbane. The rest of Australia is usually 3-10 business days. Sometimes weather events and busy seasonal times of year can affect shipping times. Please keep your eye on Australia Post websites for further information.
You will receive a tracking number from Australia Post as soon as your package leaves our warehouse. Please note that we do not track every item when it leaves the warehouse, so we rely on the customer to let us know if it is has not arrived!
How long will it take for my order to be dispatched?
All orders are usually processed and dispatched the same day if ordered before 2pm AEST otherwise they will be dispatched the next working day. Please be aware that during busy periods and restocks it may be up3 working days to dispatch. We ask you to be patient during these times, rest assured we are working as quickly as we canto get your order to your door. Please note we have a very small window to change your order so if you forget something we may not always be able to change this if the order has been packed. Email us straight away on hello@homebirdaustralia.com and rest assured we will help if we can!
What couriers do you use?
We use Australia Post for all of our deliveries. We can also provide a startrack quote for rural shipping if you contact us at hello@homebirdaustralia.com
What happens if I do not receive my goods?
Once you place your order you will receive an email with an Australia Post tracking number. You will be able to track your package, If you are unable to track your goods or a length of time has passed past the timescales mentioned above, please contact hello@homebirdaustralia.com
Please note after the package has left our warehouse we have no control over how long it will take to arrive. If you feel like it has been too long or their is no tracking information available please contact us. We will raise an investigation with Australia Post to try and track this down.
Due to the volumes of packages Australia Post are handling at the moment sometimes on rare occasions unfortunately packages do get lost. Please rest assured on this occasion we will either refund or replace the package.
What happens if my item(s) are damaged in the mail?
If the products within your package is damaged please contact us at hello@homebirdaustralia.com and we will arrange a replacement or a refund to be sent out to you. This does happen on occasions due the nature of the products that we sell. We want you to be completely satisfied with the products you receive so please reach out to us asap if they are damaged. We are not always told that items are getting returned to sender so if you receive a notification from Australia Post please reach out to us, and we can arrange a replacement/refund.
Will you be getting more products?
In short, this is a big fat 'yes'! We are constantly looking for new products and speaking to our trusted suppliers on a regular basis. If there is something in particular you would like to see, then please email hello@homebirdaustralia.com and we will do our very best to make it happen!
How often do you receive new stock?
We try to restock products every 6-8 weeks. Please bear with us if we are out of stock of your favourite products - we ship from the UK so it is sometimes challenging to get hold of stock, and waiting times for ships can mean we are out of stock for longer than we would like!
FAQs
Inspired by the fabric conditioner from Lenor. A floral chypre with notes of neroli and lemon, pineapple and peach leading to a floral heart of jasmine, muguet, ylang and rose on a heart of patchouli and sandal.
Does Lenor crease release work? ›
It makes the clothes smell nice. I always spray the garments on a bed so that I can put more pressure on the fabric to flatten out the creases. This works very well.
How to use Lenor Crease Releaser? ›
From a distance of about 15cm, spray fabric evenly in a sweeping motion and smooth and pull fabric as required to remove creases. Allow to fully dry before wear or use.
Can you use crease release on clothes? ›
By using Crease Release, you are strengthening those fibres which in turn keeps the quality of your garments for longer, but also gets you out of ironing! Win win! Application - Shake well before use. Spray directly onto the garment and do not over-wet.
Is jasmine a seductive scent? ›
The scent of this admired flower is rich, sweet, fruity, and sensual, and it's often seen as a symbol of seduction, femininity, and love. It's intoxicating floral fragrance can be found in many of our luxury candles here at the Harlem Candle Company.
Which jasmine has the best scent? ›
The common Jasmine is considered the most fragrant Jasmine. Angel wing Jasmine, Wild Jasmine, Arabian Jasmine, and Lemon-scented Jasmine are all known for their scent. However, many Jasmine varieties have a discreet scent or don't have it.
Is Lenor just fabric softener? ›
Just as conditioner protects your hair, Lenor Fabric Conditioner helps protect your clothes. While detergent gets your laundry nice and clean, Lenor strengthens the fabrics and helps reduce friction during the laundry process, which helps clothes keep their original shape, reduce colour fading, and reduce bobbling.
Can you make your own crease release? ›
Start making the wrinkle releaser by adding 1 cup (237 milliliters) of water to the spray bottle. Add either 1 tablespoon (5 milliliters) of fabric softener or 1 cup (237 milliliters) of vinegar to the bottle. If you chose to use vinegar, add 14 or so drops of your favorite essential oil.
Does crease release work on bedding? ›
Back to the bed linens- One Sunday I became fed up with the weekly ironing and thought I would try Downy Wrinkle Releaser on my sheets instead of the good old iron. It worked like a dream!! I can now have the crisp ironed sheet look with the added bonus of a fresh downy laundry smell in a matter of minutes!
Can you use Lenor Crease Releaser on curtains? ›
Yes it can , but really not needed , the spray is really good , iv retired my steamer and …
Add fabric softener to your machine along with the detergent before starting a wash. Look for the compartment in the dispenser drawer, often marked with a star or flower icon. Make sure to consult your washing machine's manual for confirmation. Remember, fabric softener should never be directly placed in the drum.
Does fabric softener stop clothes creasing? ›
Fabric softener does more than soften your clothes. By removing any static, it helps keep them wrinkle-free too - and has the bonus on top of leaving a pleasant fragrance behind.
Does crease release actually work? ›
Crease Release - Brilliant product
I love the crease release spray. Makes your clothes smell gorgeous as well as helping creases to drop out. I took the travel size on holiday and the packing creases came out as well as making the clothes smell fresh. Ideal travel accessory.
Does Febreze get wrinkles out of clothes? ›
However, KING 5 found Febreze fabric spray also had a similar wrinkle releasing effect. Additionally, KING 5 tested a home recipe available online that also helped to reduce wrinkles.
Does wrinkle releaser damage clothes? ›
Tips for Buying Wrinkle-release Sprays
Certain sprays can be damaging to some fabrics, such as synthetic materials or delicates like silk, so be sure to carefully read the label before you buy.
Does Lenor smell good? ›
If you're looking for a product that will leave your clothes smelling heavenly, this may be the one for you. Lenor's Outdoorable softener was praised for its fresh, pleasant and notably long-lasting fragrance after washing both cotton and polycotton fabrics.
What does Lenor pink blossom smell like? ›
Lenor Outdoorable Pink Blossom has a new and rosy scent characterised by apple blossom brightness, sweet melon and warm amber.
What does jasmine smell like in fragrance? ›
Jasmine gives a richness and intensity to fragrances: a sweet floral note, but with a dead-sexy muskiness to it. If you smell different concentrated 'absolutes' (the oily liquids created through macerating the jasmine flowers), they have their own characters: some smell medicinal, some sweet, some musky, some green.
How do I make my house smell good with Lenor? ›
For this, you can simply fill a small mesh or muslin bag with Lenor Unstoppables Dreams InWash Scent Booster Beads to make your own handy scent sachet. The sachets can go in linen drawers, on your bathroom door handle, or even the bottom of smelly shoes.
